What Are The Objectives And Features Of The Consumer Protection Act (COPRA) In Class 10?
Short Answer for “The Objectives And Features Of The Consumer Protection Act (COPRA) In Class 10”:
The main objective of the Consumer Protection Act (COPRA) is to protect consumers from exploitation like cheating, overpricing, and faulty goods. It gives them the right to safety, information, choice, redressal, and to be heard.
Key features include setting up consumer courts, quick resolution of complaints, and promoting consumer awareness.
Detailed Answer for “The Objectives And Features Of The Consumer Protection Act (COPRA) In Class 10”:
Imagine you bought a mixer grinder for your mom, and it stops working in just two days. You go back to the shop, and they say, “Sorry, no returns!” What now? That’s where COPRA – the Consumer Protection Act, 1986 – steps in like a superhero for you!
Objectives of COPRA
1. Protect consumers from exploitation: Whether it’s fake products, being charged extra, or misleading ads, COPRA’s job is to stand up for your rights.
2. Promote and protect consumer rights: It ensures you can demand safe goods, accurate info, and value for money. No more silent suffering!
3. Establish a fair and transparent system: With COPRA, businesses can’t just do “jo mann mein aaye.” They must follow rules.
4. Encourage consumer awareness: Remember those “Jago Grahak Jago” ads? That’s COPRA in action, helping you become an alert buyer.
Key Features of COPRA
1. Consumer Courts at 3 levels: There are District, State, and National Consumer Forums where you can file complaints easily – without hiring a big-shot lawyer.
2. Simple & Fast Process: It’s not like other legal procedures. You don’t need to wait for years. Cases are solved much faster here.
3. Covers both goods and services: Whether you’re buying a product or booking a service (like a faulty internet plan or hotel), COPRA protects both.
4. Allows group complaints: If 50 people bought fake ghee from the same shop, they can all file a case together!
Real-life Example
Let’s say a family buys an air conditioner before summer. It stops cooling after a week. They file a case under COPRA, and the consumer court asks the company to refund their money or replace the AC. That’s the power of this Act.
Final Thought
The Consumer Protection Act isn’t just a law – it’s your shield. It makes sure no seller can take you for granted. As students, you may not be shopping much now, but tomorrow when you buy your first phone, you’ll be glad this law exists!